- Handing in your repeat prescription request at the practice in person
- Posting your repeat request to the practice with a stamped self addressed envelope
- Ordering it electronically via the Surgery Online App, if you are already registered. If you are new to online ordering please follow the steps below under ‘Ordering repeat prescriptions electronically’
Please note that you should not wait until you have you have run out of medication before you request your repeat medication as the practice requires administrative time to process all orders.
Telephone requests cannot be accepted directly through the surgery as these can lead to errors. Please allow 3 working days before collecting prescriptions. These include requests for new medication from hospital.
*NEW* You can now order your repeat prescription through our prescription ordering department. Please phone 0121 726 1319. It is open Monday – Friday 8.30am – 5.30pm.
Ordering repeat prescriptions electronically
For a more convenient service the practice has introduced electronic ordering of repeat prescriptions via our Online App. As it is important that your details are transmitted securely via a secure NHS connection you will need to register for this service before it can be used.
To register for the service Follow this link to our new app, here you will be asked to fill in a few details to generate an account. You will need to bring a form of photo ID into surgery to confirm your identity BEFORE we can complete your registration. The identification will need to be your passport or drivers license. If you do not possess one of these forms of identifications please contact the practice direct to make alternative arrangements.
Your doctor carries out regular reviews on all of the drugs and you may be asked to make an appointment when you next review is due.
Electronic Prescription Service
Once you have requested your prescription this free service sends your prescription to a chemist of your choice electronically. This means you will not have to come to the surgery to collect your prescription.
If you would like to receive this service please let the reception know which chemist you would like to nominate and this will be added to your records.
Please Note: You are free to change your nominated chemist whenever you wish or even opt-out if this is not suitable for you. Please contact reception for more information and help.