To ensure our performance and the service we provide to our patients is aligned with our ambitions and core values, River Brook Medical Centre regularly reviews feedback given through a variety forums, using feedback given by our patients to challenge our current performance to effectively evolve and develop our services for the benefit of those we care for.

To review the feedback we have received through the NHS Choices platform or to submit feedback yourself, please visit: Ratings and reviews – River Brook Medical Centre – NHS (www.nhs.uk)

The Surgery works within the Quality and Outcomes framework (QOF) to make sure multiple aspects of our patients care is monitored, with appropriate measures taken where necessary. For further information on our performance regarding QOF, our patient demographic, the satisfaction levels of our patients and for a further opportunity for feedback to be given, please visit our National General Practice Profile: National General Practice Profiles – Data – OHID (phe.org.uk)